Privacy Policy

At Planet Asia Expeditions, we are committed to protecting your privacy and ensuring your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your information when you visit our website.

1. Data We Collect

We collect information that you voluntarily provide to us and data that is collected automatically:

  • Personal Information: Name, email address, phone number, and travel preferences provided via our Contact Forms or Booking Forms.

  • Communication Data: Records of correspondence if you contact us via WhatsApp or Email.

  • Automated Tracking: Information about your device, IP address, and website usage collected through cookies and tracking technologies.

2. How We Use Your Data

We use your information for the following purposes:

  • To process and manage your tour bookings.

  • To respond to your inquiries via email, phone, or WhatsApp.

  • To improve our website experience and analyze traffic.

3. Cookies and Tracking Technologies

Our website is built on WordPress and uses the following third-party services to improve user experience:

  • Google Analytics: To track website traffic and user behavior (anonymized).

  • Microsoft Clarity: To understand how users interact with our site through heatmaps and session recordings.

  • Cookies: Small files stored on your browser to remember your preferences. You can manage or disable cookies through your browser settings.

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Consent: When you fill out a form or message us.

  • Contract: When we need your details to fulfill a tour booking.

  • Legitimate Interest: To improve our services and maintain website security.

5. Data Sharing and Retention

  • We do not sell your personal data to third parties.

  • We only share data with essential service providers (e.g., hotel bookings, forest permits) required to execute your tour.

  • We retain your data only as long as necessary to provide our services or comply with legal obligations.

6. Your Rights

Under GDPR, you have the following rights:

  • The right to access, correct, or delete your personal data.

  • The right to withdraw consent at any time.

  • The right to object to data processing.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

8. Contact Us

For any questions regarding this Privacy Policy, please contact: Planet Asia Expeditions, 2nd floor, Pelakkudiyil Building, Punekkad PO, Keerampara Kothamangalam 686691, IN Email: [email protected] WhatsApp: +91 90616 93349