Booking Policy

1. Booking and Confirmation

• A booking is considered confirmed only upon receipt of the initial deposit and a written confirmation email from Planet Asia Expeditions.

• Clients must provide accurate passport/ID details at the time of booking for the processing of forest permits and restricted area entries.

2. Payment Schedule

• Deposit: A 30% deposit is required to secure your dates and permits.

• Final Payment: The remaining balance must be cleared at least 30 days before the tour start date.

• For last-minute bookings (within 30 days of departure), full payment is required at the time of confirmation.

3. Cancellation & Refunds

• Cancellations must be submitted in writing via email.

• More than 60 days before start: Full refund minus a service fee and non-refundable permit costs.

• 30 to 60 days before start: 50% of the total tour cost is refundable.

• Less than 30 days before start: No refund will be provided.

• Note: Payments for domestic flights, train tickets, or special ship permits are subject to the specific refund policies of those providers.